Protection of personal data is very important to us. This Notice explains how and for what purposes we collect, use, retain, disclose, and safeguard the personal data you provide to us via the website where this Notice appears.This Notice may change from time to time. You are advised to review this Notice periodically.If you have any questions, feel free to get in touch via the method set out in the "Contact us" section below.
2. Who are we?
We are Loch Lomond Distillers Limited ("Loch Lomond Distillers"), the owner of Forrit Drinks, and Mail Marketing (UK) Limited ("MMUK"), which operates the Web Shop at the Forrit Drinks website where this Notice is available. When you browse at www.forritdrinks.com, Loch Lomond Distillers may collect personal data about you and when you browse and shop on the Forrit Drinks online store (the "Web Shop"), MMUK may collect personal data about you.
3. What personal data do we collect about you and how do we collect it?
We may collect and generate personal data about you in accordance with this Notice. This includes: When you visit the Web Shop or fill in forms on the Web Shop: details of your visits to the Web Shop and the resources that you access, including the device and browser you use, your network connection, your Internet Protocol (IP) address, traffic data, location data, weblog statistics and other communication data; personal details that you provide by filling in forms on the Web Shop, such as when you register to receive information such as a newsletter or contact us via the contact us page, including your name, email address, phone number, postal and billing address, date of birth and location data (including country and nearest city); certain payment information, including the location of payments made by credit/debit card. When you contact us or we contact you or you take part in competitions, surveys or reviews about our products: information that you provide about yourself anytime you contact us about our products (for example, your name, date of birth, contact details and transaction information relating to any purchase of our products), including by phone, email, post, through social media or via a third party seller or distributor of our products; details of emails and other communications we send to you that you open, including any links that you click on in those communications; your feedback and contributions to surveys or reviews; and information that you provide by filling in forms on the Web Shop, such as when you register to receive information such as a newsletter or contact us via the contact us page including your name, email, telephone number, postal and billing address, date of birth; and location data (including country and nearest city).We may combine information we have about you from various sources, including the data that you have provided to us.
4. How do we use your personal data?
Loch Lomond Distillers use your personal data for the following purposes: to promote and market products and services if you have indicated that you would like to receive marketing from us, to send you newsletters and other marketing materials including details of special offers, promotions, events, distillery tours, festivals and product launches; to process and keep records of payments you make in relation to the products on the Web Shop; to run competitions in accordance with the relevant terms and conditions; to notify winning participants and arrange delivery of prizes; to notify competition participants who request details of winning entries of the name and geographical location of the prize winners; to provide customer services including the assessment and resolution of any complaints or enquiries made; to protect and support our business, personnel and customers, such as combatting fraud and underage purchase of alcohol products; and for compliance to comply with legal, regulatory and other requirements, such as verifying that you are of the correct age to access and shop at the Web Shop.Where you have given your consent to receive marketing from Loch Lomond Distillers, you have the right to withdraw that consent at any time by contacting us at firstname.lastname@example.org. MMUK use your personal data for the following purposes:to service your needs including fulfilling orders of any products, including delivery of those products, and keep you updated on the status of your orders; to process and keep records of payments you make in relation to the products on the Web Shop; to run competitions in accordance with the relevant terms and conditions; to notify winning participants and arrange delivery of prizes; to notify competition participants who request details of winning entries of the name and geographical location of the prize winners; to provide customer services including the assessment and resolution of any complaints or enquiries made; to protect and support MMUK’s business, personnel and customers, such as combatting fraud and underage purchase of alcohol products; and for compliance to comply with legal, regulatory and other requirements, such as verifying that you are of the correct age to purchase and take delivery of the products available at the Web Shop.Where you have given your consent to receive marketing from MMUK, you have the right to withdraw that consent at any time by contacting us at email@example.com.
5. On what basis do we use your personal data?
We use your personal data on the following basis: with your consent, where you have indicated that you would like to receive marketing; in order to fulfil a contract for the sale of products on the Web Shop; for the legitimate interests of the Loch Lomond Distillers and the legitimate interests of MMUK, being the purposes set out in the "How do we use your personal data?" section above; and to comply with legal and regulatory obligations.
6. Who do we share your personal data with?
7. Transfers of your personal data outside your home country
8. Protecting your personal data
We adopt a variety of internal information security measures to keep your personal data safe, including to protect it from unauthorised access, use, disclosure, alteration or distribution. In addition, our IT and product and delivery fulfilment providers have adopted high information security standards. Where we use a third-party service provider, that provider will be carefully selected.
9. How long will we keep your personal data?
We will always keep your personal data for the period required by law. We will also keep your personal data where we need to do so in connection with legal action or an investigation involving us. Otherwise, we will only keep your personal data for the period necessary to fulfil the purposes outlined above and in any event for no more than seven years thereafter.
Google Analytics _utma, _utmb, _utmc, _utmt, _utmz [NOTE: MMUK privacy notice also refers to _ga and _gat]
These cookies are used to track visitor usage and build up information for the Analytics service run by Google to better understand how visitors use and engage with the website. They allow us to run reports on how the website is accessed, what pages are visited and traffic sources. The information collected and stored in these cookies is non-personally identifiable.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout
Age restriction age_gate
This cookie is used to remember date-of-birth details for the website user. This cookie has a short time expiry to ensure that users returning to the site will be prompted to confirm their age.
Content management system exp_tracker, exp_last_activity, exp_last_visit, exp_csrf_token
These cookies are used to improve the user experience of the Websites by building up anonymous data profiles that enable us to understand user journeys and behaviour across the Websites.
Facebook fbm_, fbsr_
These cookies determine whether a user is logged into Facebook. This is only applicable to users who opt to authenticate their age via Facebook.
A cookie set when our cookie disclaimer has been agreed to.
A cookie for the Cloudflare CDN.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some features of our Website may not function as a result.
11. Your rights
You may be entitled to:
request the correction of your personal data;
request the deletion of your personal data in certain circumstances, for example where your personal data is no longer required for the purposes set out in the "How do we use your personal data?" section above;
request the restriction of the processing of your personal data in certain circumstances;
object to the processing of your personal data. In this case, we will no longer process your personal data unless there are compelling legitimate grounds for doing so or where it is necessary in relation to a legal claim;
ask about the processing of your personal data and to be provided with a copy of your personal data; and
request receipt or transmission to another organisation, in a machine-readable form, of the personal data that you have provided through the Web Shop.
If you would like more information about your rights, to exercise these rights, or if you have any concerns about the processing of your personal data, please contact us via the method set out in the "Contact us" section below. If you choose to exercise your rights, we will respond in accordance with, and to the extent required by, our legal obligations.
If you believe that we have illegally processed your personal data, or if you have suffered as a result of unlawful processing of your personal data, you can present a claim to your local supervisory authority.
Where you are given the option to share your personal data with us, you can always choose not to do so. If you object to the processing of your personal data, we will respect that choice in accordance with its legal obligations. This could mean that we are unable to perform the actions necessary to achieve the purposes of processing described above.
12. Contact Us
If you have questions about the processing of your personal data, or need additional information, please contact us at firstname.lastname@example.org
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
13. Data Controllers
Loch Lomond Distillers and MMUK are controllers of your personal data when you shop at the Web Shop.